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SD Worx Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Multi-Country Payroll

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Description of SD Worx

SD Worx provides technology and services that supports the entire employee life cycle, including payroll, HR and workforce management. With over 70 yearsÔøΩ experience and the best people in the industry, we help customers reduce costs, improve compliance and increase profitability.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great staff scheduling and productivity tool

The system is very user friendly for employees as it has an easy to use interface. It's also pretty flexible with different types of users, from high-level managers all the way down to entry level personnel within each department. There isn't much I dislike about this program except maybe some of the older programs have more limited features than newer ones do (I think they're working towards updating them). We've been using this software since 2013 so there were definitely improvements made…

Pros
  • ; Great customer service support available via phone call 24 hours per day 7 days week
Cons
  • Some difficulties

Revainrating 5 out of 5

Easy setup and flawless functionality

I like how easily you can set up your system to fit what is needed for each of our business units/departments within my organization- it's easy! You have so many different options when creating reports; sometimes this makes things easier but other times not as much info comes out depending upon which option one chooses. Sometimes there are some minor errors with formatting (elements overlap). This has never been an issue or concern though because they make great customer service reps who go…

Pros
  • The ease in setting them apart compared too most others that we've used before, suchas ADP etc.Easy payroll module setup process..Great support team available 24 hours per day 7 days week...Fast response time..Helpful staff knowledgeable about product offerings....Integrates well into SAP ERP systems using OData protocol...Pay roll processing capabilities
Cons
  • It is hard to say

Revainrating 5 out of 5

Super attentive and quick response time during pandemic

They are very responsive to our needs when they have questions about their products or customer service issues! It's easy for us as employees of another organization to call with concerns because it is not difficult to reach out to them via email if there isn't an answer right away (which can be frustrating). Some of my favorite features include being able to access paystubs online through PEO portal so I do not need to print hard copies from my computer at home. This makes sense since this…

Pros
  • Customer care services respond promptly even past closing times which shows responsiveness throughout day; nighttime too but mostly evening / daytime staffing available here now instead prior post 9PM close shift before pandemic quarantine changes
Cons
  • All fine

Revainrating 5 out of 5

Great solution for payroll and timekeeping with Paychex

I have been using this for many projects - it has made time tracking much easier to manage than spreadsheets or manual entry into database tables! This means less mistakes are being committed/committed by mistake as well :) No problems yet but if there is something missing please let us know so can be added soon enough :). Easy access from mobile app too which makes things even more efficient! The ease with which you can connect to your Paychex system is one of the best features about this…

Pros
  • Ease in connecting
  • Ability To view multiple paychecks at once (it's great)
  • Very fast, reliable service overall.
  • Great customer support; we received excellent suggestions that helped improve certain areas within my business.
  • Fast
  • Reliable Service Overall
  • User friendly interface
  • Easy setup
Cons
  • All fine