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🎧 sennheiser presence grey uc bluetooth headset (508342) - dual connectivity for mobile device & softphone/pc, with carrying case and usb dongle (black) logo

🎧 Sennheiser Presence Grey UC Bluetooth Headset (508342) - Dual Connectivity for Mobile Device & Softphone/PC, with Carrying Case and USB Dongle (Black) Review

10

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Poor

Revainrating 2.5 out of 5  
Rating 
2.5
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Details

BrandEPOS
ColorBlack
Connectivity TechnologyWireless
Model NamePRESENCE™ Grey UC
Form FactorIn Ear

Description of 🎧 Sennheiser Presence Grey UC Bluetooth Headset (508342) - Dual Connectivity for Mobile Device & Softphone/PC, with Carrying Case and USB Dongle (Black)

Mobile communications: for professionals using Skype for business, who require a consistently excellent communication solution. Improved flexibility: connects to two mobile Phones, or a Cell phone & PC, to allow for seamless transitions between connected Bluetooth devices. Optimized speech clarity: unique speak focus technology with three digital microphones enhances voice clarity in all sound environments and provides the user with consistently clear sound. Advanced own-voice detection technology: When you are speaking, an own-voice-detector detects your voice and optimizes speech intelligibility as well as reduces background noise for your listener. Comes equipped: includes with a USB charging cable, USB dongle, ear hook, and carrying case, All designed to ensure you are ready, no matter where you are. Activegard technology: featuring patented hearing protection to defend against acoustic shock caused by sudden sound bursts. Extended talk-time: delivers up to 10 hours’ call time between charges. Choice of wearing styles: three-in-one wearing solution for maximum comfort and convenience. Wind noise reduction – wind safe technology reduces wind noise in outdoor situations.

Reviews

Global ratings 10
  • 5
    1
  • 4
    2
  • 3
    1
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    3

Type of review

Revainrating 1 out of 5

I ended up with Sennhiser

This is an electronic device, anything can happen and I understand. However, what I don't understand is Sennhiser's terrible customer service and for this reason I will never buy a Sennhiser product. The voice assistant is stuck in a continuous loop that renders the device unusable until the power is turned off. start over again until the battery runs out. The issue arose after my 30 day window, but Revane supported me by contacting Sennheiser directly. Sennhiser blew up Revain and still have…

Pros
  • High marks for support and durability from testers
Cons
  • Slightly dented

Revainrating 3 out of 5

A little uncomfortable on the ears

I like their sound quality, work in general but they are a bit heavy and uncomfortable on my ears. So I went back to my Plantronics Legend! I saw a YouTube expert put Sennheiser in first place and Plantronics in third place. It's all personal preference, but personally I think the guy who did the reviews should have plastic or fiberglass ears and probably didn't hurt himself at all. This Sennheiser Bluetooth is also good, but too heavy and uncomfortable for me. So let's go back to Revain…

Pros
  • Great price
Cons
  • Write later

Revainrating 2 out of 5

Absolutely fantastic headset

I bought stock uc gray and I have to say this thing is top notch. I work as a fiber optic communications engineer and ride 250 public transits full of hanging climbing gear and tools, and this headset successfully blocks out all that noise from the person I'm talking to. It hurts in places, but its adjustability and soft and pliable earhook make it very secure and comfortable enough that you hardly notice it. That's how I lost it. But now I'm glad I did. Because I wouldn't buy it if I didn't…

Pros
  • Best in its niche
Cons
  • Protection

I bought it before the holidays so I missed the opportunity to return it. When I got home to use it I had nothing but connection issues. I'm using it on an iPhone 10 and it says it's connected but then nobody can hear me. So I have to manually switch to the iPhone and use the phone. (when I turn off the device it disconnects the call) Technically it's connected but won't let me speak. I also hear my caller. If I turn it off and back on between calls, it works on one call but not on the second…

Pros
  • Good thing
Cons
  • Some little things

Revainrating 4 out of 5

Not worth the high price

I'm a little Bluetooth fan, so I've tried a lot of them. I changed phones in my office and since both of my Bluetooth headsets are outdated I decided to get a new one. First I had Air Pods Pro but they didn't connect to my PC and my office phone at the same time (typical Apple). For $250 they have to shine my shoes every other Monday. So I settled on the one-ear Bluetooth mobile headset, which I prefer. After a long search I bought the Presence. I read that it's uncomfortable - the reviews are…

Pros
  • Stylish and modern design
Cons
  • Useless features

Revainrating 2 out of 5

Painfully uncomfortable

This is a very good quality device but for me it makes up for it in the fact that the earbud is so uncomfortable. I've tried two of the three sizes that work for me and both start to hurt in less than 30 minutes. It's also quite heavy (or the headphones are too stiff to fit in the ear) so you can't wear it without on-ear headphones. At first I thought it was the cause of the pain but I don't think so as it's totally stretchy. I've had a Plantronics MLT80 for years with varying specs, but I…

Pros
  • Satisfied so far
Cons
  • unreliable

Revainrating 1 out of 5

tough, durable and worth every penny spent to buy it.

I bought one of these Bluetooth headphones a few years ago (2013) and they still work without any problems. I can walk from my phone for 80 minutes and still get calls and no background noise. I have purchased another newer version of the item listed here and it is superb if you take the time to read the full instructions with this set you will definitely leave 5 star reviews and enjoy it immensely. I chose this version because it has a dongle that allows you to connect the blue presence tooth…

Pros
  • Weight
Cons
  • Appearance

Revainrating 4 out of 5

Excellent bluetooth headset

, I was looking for a replacement for my Bose series 2 bluetooth headset. I have a Plantronics Voyager 3200 and a Voyager 5200 and I'm still not 100% satisfied. I wanted something small, handy with decent battery life. I chose this headset and I have to say I'm really impressed. The headset has 4 different sizes of ear tips and an earhook that adjusts up/down and swivels back and forth for a comfortable fit. Both the battery life and the noise cancellation are the best of the three headsets…

Pros
  • Dope 🔥
Cons
  • Dear

The thing is good when it works. which doesn't happen often. I've never had a bad experience with Sennheiser, but I really hate this headset. This is really making me reconsider them as a brand. I work from home in customer service so I do that about 8 hours a day. The Bluetooth is terrible. You turn it on to try to connect and even if you're only a few feet away from your PC, it won't connect. Most of the time I have to turn it on and hold the headset a few inches away from the dongle for it…

Pros
  • New
Cons
  • Slightly torn

Revainrating 1 out of 5

The most painful earphones I have ever used!

I'm a big proponent of using BT devices while driving to keep my hands free. I've spent a lot (over $2,000 on Bluetooth devices over the last 15 years. That $135 is probably the worst! Firstly, I only use BT devices that offer earhooks. Why? Because all the other $150 Dropped bucks bose model 6 times in less than 3 hours before being stepped on and pushed in. It fell out of my ear like this if I don't use the hook for minutes my right ear hurts from the pressure of the ear hook. For a few hours

Pros
  • Delivery was very fast
Cons
  • Crumpled