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Shared Services Canada Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Management, IT Resilience Orchestration Automation (ITRO)

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Description of Shared Services Canada

Shared Services Canada (SSC) is responsible for delivering mandated email, data center, and network services to partner organizations.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

A good solution for centralized email

- It's easy to use-It has a lot of useful features-The user interface looks simple.- The support team at SSC can be very helpful in answering questions about their systems. Overall I like using shared services with this program because it makes our lives easier by centralizing all of our emails, calendars etc into one system. There are some things that could be improved but nothing too major or specific. We have been able to centralize most of our office communications and other business…

Pros
  • Easy To Use
  • Great Customer Support
  • Good Feature Set (most importantly!)
Cons
  • Almost never

Revainrating 4 out of 5

A great tool for storing confidential information securely

I like that SSC provides us with a secure environment we can access from anywhere at any time. It's easy to use as well! The only thing about it that could be improved are some of the features. For example, there aren't many ways to search through files in our account or folders - you have to go back into your file manager each time. They do offer 1-click backups but they're not always reliable. We needed an easy way to store important documents without having them scattered around the office…

Pros
  • I like the way it's easy to use and the secure environment it provides
Cons
  • It could use some features to store documents in the account

I like that it allows us access from anywhere in our organization - either at home or work! The interface can be difficult sometimes but there are many helpful tutorials online if you need help getting started with certain features/apps within SSC Connections such as Outlook Web Access / OWA which we use heavily here daily!! It's not perfect by any means; however they do have frequent updates coming out so things get better all of time. Try using their support team when having issues rather…

Pros
  • We can work from anywhere in Canada and still access our files and work with our colleagues
Cons
  • Sometimes the interface can be confusing and difficult to understand, and it can be slow to load

Revainrating 5 out of 5

Excellent Customer Service from support team during implementation

I can use my email anywhere at anytime without worrying about data storage. I can use multiple office locations, home, and even the cloud. It's easy to learn how to use everything. The only thing I really don't like is the fact that I have to use a different email address at work than where I use it at home and where it's stored in the cloud. I use this email program to communicate with other departments and coworkers. It helps that I use it for personal email and business email as well. It…

Pros
  • Security And Confidentiality Are Great At All Times
  • Very Helpful Support Agents Available 24 7 If User
Cons
  • Mostly okay, but...