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SightCall Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Infrastructure, Remote Support

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Description of SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Reviews

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Type of review

Revainrating 5 out of 5

Great customer communication tool with very good support

This app allows me to interact directly from my phone without having to go through an agent or call center employee! It's easy for both parties (customer & client) as well as it saves time when communicating via text/video chat instead of calling your local office or speaking face to face. The only thing that I dislike about this software is how long there are delays sometimes while trying to connect our devices together even after sending each other files before connecting. We use this…

Pros
  • Easy access
  • Excellent customer service agents available 24 hours, 7 days per week with no overtime charges
  • Great way communicate visually between customers&clients
Cons
  • Some disadvantages