SQmediator Review

SQmediator is a multi-user performance management system that supports passive quality monitoring and active testing for a variety of IP network services and applications including Voice over IP, IP videoconferencing, web, email, DHCP and DNS. In passive mode, it collects, analyzes and displays performance metrics sent by IP phones, probes and other media endpoints. In active mode, it uses distributed software or hardware test agents to generate simulated VoIP and video conferencing calls and to test network services and applications. SQmediator Service Provider Edition is a highly scalable multi-server management application that supports multiple services, aggregation for customer locations, and a web services API for integration with back-end applications. This edition also features multi-tenancy, providing per-location and per-customer dashboards. SQmediator Enterprise Edition is a scalable multi-server management application for large enterprise, providing aggregation by location, SNMP trap generation and Email alerts. SQmediator Business Edition is a cost effective single-server management application for mid-sized enterprise and call centers. SQmediator Small Business Edition is a low cost single-server management application for single location businesses. All editions of SQmediator support definition of service quality thresholds, SNMP trap and email alert generation, secure multi-user browser based user interface, advanced interactive dashboards with rapid drill down for troubleshooting individual calls and a range of other features.