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Stacks Data Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Governance, Risk and Compliance, Disclosure Management

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Description of Stacks Data

SaaS data collection platform

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great tool for surveying customers and employees

The ability to send out customized surveys, and then track the results. The ability to create different surveys, and track the results. I wish there was a way to customize the survey questions. I have used other survey tools, but Stacks Data is the best. It is easy to use, and the results are amazing. I have used Stacks Data to track customer satisfaction, and customer feedback. I have also used it to track employee satisfaction. I have also used it to track the amount of customers who have…

Pros
  • Easy access
  • Great support staff for troubleshooting problems with your account as well if you need assistance.
  • You can add more than one user at any time so this makes things easier in terms keeping everyone organized.
  • Allows managers or employees that want data from their own store be able see all aspects
  • Can manage multiple stores simultaneously without having an IT person managing everything
Cons
  • Some problems

Revainrating 5 out of 5

Great tool which helped me optimize my site

The product is well explained and easy to install, once you are familiar with its setup steps.The customer service support has been excellent. The price as it is relatively cheap and very competitive to market.We have no negative feedbacks at all. It's worth trying if your website traffic is not heavy, otherwise you may end up paying more expensive products in the future. The product will definitely reduce cost for traffic management purposes. We realized that our traffic was too high and we…

Pros
  • Very user friendly interface..Allows quick changes without having much knowledge regarding programming..Easy way around problems through chat sessions via email responses...Lots variety options available...Great deal overall considering what else needs done....Good Customer Service Support
Cons
  • Some problems

Revainrating 4 out of 5

Overall great experience and excellent customer support

The best thing about stacks is that it has very clear documentation, which makes training new employees easy! Also I like how you can easily add more fields to your forms without having too much of an impact in terms or design/functionality (it's still pretty simple). Nothing really - just try out their free trial if they have one available for testing purposes before purchasing anything from them as well since there are other options such at SurveyMonkey etc., but stack seems better than…

Pros
  • from SurveyMonkey to StackData and back again without much of an impact in functionality or design to your survey)
Cons
  • I dislike the cost of StackData is a bit too high but that's the