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Surveyors Exchange Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), Autodesk Channel Partners

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Description of Surveyors Exchange

Surveyors Exchange are the satellite phone specialists in Alaska.

Reviews

Global ratings 3
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    3
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Terrible Support Team And Very Poor Customer Service

I like that they can be used with landline communication systems as well, which is great when you're stuck without internet or cell service! Sometimes it takes longer to get through than what would actually make sense if only one party was actively trying - so sometimes this ends up adding extra steps into your survey process (and there's always an additional charge for every step). The customer support has been extremely helpful though throughout out our surveys/meets thus far at work-related…

Pros
  • Easy interface.
  • Wide variety options available including phone calls via Skype etc.,
  • Very good reporting capabilities once everything gets completed properly.+ Data exports possible upon completion.+ Great online help center where any issues could easily resolved remotely using chat feature,+ Good quality audio recordings + video recording ,etc
Cons
  • There are nuances

Revainrating 5 out of 5

Great Customer Service, Easy To Use

It's very easy to access your business contacts when you're out on the job. The customer service is fantastic and I have recommended this to many of my colleagues. I have no complaints. This is a great service for the working person and keeps you connected with the world. It's helpful when you're on the job and out in the field. I don't have a problem with this. I highly recommend this service. I'm able to keep in touch with my entire network of contacts and can easily respond to any concerns…

Pros
  • Easy interface, allows fast upload/download from smartphone! Simple email function makes it so simple as does good spam filters!! Everything i need at all times right there within one intuitive place where everything interlinks together seamlessly.!!! And if thats not enough...I get alerts whenever new information comes through..great way too stay linked while traveling...It doesn' t go wrong..and its never lost an address nor has ever miss
Cons
  • There are nuances

Revainrating 5 out of 5

All Around Exceptional Customer Service

The ease of use, reliability, and customer service is unmatched by any other provider! No problems at all with SE or its products/services - just great customer service from start to finish. There's nothing I dislike about this amazing company as they do everything right. It would be nice if a few more channels were available for business purposes (I understand that we can change them after purchase). But otherwise there isn't anything to dislike here. Go ahead and give it a try. You won’t…

Pros
  • Very prompt answers & follow through easy signup processFast response timesGreat support staffExtensive product selectionEasy payment processingGood turnaround timeVery affordable pricesNo hidden feesWide arrayof locations offeredAll major carriers acceptedCustomer reviews are very positiveHelpful live chat systemConsistent high quality