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Taskaim.com Review

6

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Average

Revainrating 3.5 out of 5  
Rating 
3.7
Vertical Industry, Cleaning

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Description of Taskaim.com

We offer powerful cleaning scheduling, dispatching, and billing solutions to cleaning companies who serve vacation homes, hotels, and rental management companies.

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Overall pretty happy wth TaskAim and Customer Support

I like that it is easy for me as an owner of my own service business with multiple properties in different states/cities because you can manage everything from one place! It also has great customer support when something does go wrong which happens all too often but they are quick about getting back at us once we reach out again via email or phone call (which gets returned within 24 hours). The software could be updated more frequently so there isn't always new features available - sometimes…

Pros
  • Easy to access, organize & update
  • Excellent Customer Service!!!!! They respond quickly whenever issues arise.
  • Great platform even without vendor integrations yet..(although most likely coming soon)
Cons
  • Not bad

Revainrating 5 out of 5

Great staff scheduler and excellent customer service

I love how easy it is for me as an owner of my business (and not just any ol' employee)to set up appointments with clients using this software! The reporting features are great too - you can see your time spent per client/date booked etc in real-time so that we don't have to wait until end of month before seeing our numbers! It would be nice if there was more flexibility when booking timeslots though than what's currently offered through their system. If anyone wants something like Quickbooks…

Pros
  • Easy tracking, good communication about payments /booking issues between staff.etcGreat customer support team who always replies within 1 hour even during peak daysI appreciate having access 24 hours 7 daysthe fact they use cloud technology gives peaceof mind knowing data stored elsewhere incase anything happens
Cons
  • Empty

Revainrating 5 out of 5

Great scheduling app, great customer assistance

I like that we can change our schedules online as well is having access from anywhere with an internet connection! It's easy for my clients to check their schedule too which makes them happy when they see it has been updated in time without me needing ot be at home or work (at least until now!) Sometimes there are delays between what you have entered versus its actual start times but this seems minor compared to being able to update your own info any where/anytime if needed without anyone else…

Pros
  • Great customer service support available 24 hours 7 days per week including weekends.
  • Easy interface
  • Ease accessibility anytime day OR night using smartphone device ! Very intuitive software program very user friendly!!! Keep records straight forward no complicated steps
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Great Platform For Multiple Business Owners

The easy access of information is what I love best about this platform! It's so simple for you as an owner or manager with multiple properties in different locations that it helps keep track not only from one location but across many too which can sometimes be challenging when managing more than 1 property all at once (ie; if someone takes sick off site). There are some challenges we've had over time such as how well their customer service works & whether they truly care/want your business…

Pros
  • The ease of uploading and editing photos, the ability to assign a photo to a task, and the ability to upload photos from different devices (phone, camera, etc)
Cons
  • The inability to upload photos from multiple devices at the same time

Revainrating 5 out of 5

Easy to use and keeps everyone organized

I like that it is so easy for me as an owner of my business (home care)to access all information online through this program! It has been very helpful in keeping up with our schedule while also being able keep track from home or anywhere else we are using out computer system at work!! There really isn't anything i dislike about task aim right now but maybe if there was more options available when you have multiple employees working under your account? This would be great because sometimes they…

Pros
  • Very user friendly
  • Easy to use software, even without previous knowledge.
  • Fast turn around time once submitted questions
  • Multiple ways help & support
Cons
  • It is hard to say

I have a number of issues with the product that have gone unanswered for months. When I first signed up for the service, I was told I could not cancel my subscription because I had already paid for it. A few weeks later, I tried to cancel and was told that I couldn't do that without paying another month's fees. They kept me from cancelling, and refused to refund my money. Finally, I complained and said that I would have to cancel my account if they didn't provide me a way to end my contract…

Pros
  • Easy to integrate with MS Office and Excel
  • Has good support when you have questions
  • Can export results as XML
Cons
  • The quality of the work produced by this software is questionable at best
  • Unreliable support (I emailed them and never got an answer)
  • Often, this is because of Excel crashing, but it also happens when you're trying to run the software itself.