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Techlab Security Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security and Privacy Services, Vulnerability Assessment

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Description of Techlab Security

Techlab delivers innovative, creative IT solutions that provide real value for investment. This stems from our team having a combination of passion for technology and enthusiasm in satisfying customer needs.

Reviews

Global ratings 4
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  • 3
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Type of review

Revainrating 5 out of 5

A great file storage solution for anyone who wants quick protection

I like how simple it is to use. There's not much you can't do with this software aside from some minor issues when uploading documents which could be resolved easily by contacting their support center. In my experience they've been professional throughout the process and I don't have any complaints so far. Their service has improved over time too. My main issue was solving compliance audits (FISMA) during work hours. It solves all your problems related to security such as data being backed up…

Pros
  • Easy to navigate
  • Allows users quick accessibility through mobile devices in remote areas.
  • Secures our sensitive information well enough
  • Simple user interface; intuitive for anyone who works remotely
Cons
  • Not bad

Revainrating 5 out of 5

Very quick and reliable way of tracking logins

I like how easy it is to use this software because you can easily set up rules with just one click! The only thing i don't really enjoy about using tech lab security system was when they changed their website layout where everything became very small so if your internet speed isn’t good enough then its hard finding what u are looking at or trying find out information quickly!! But once again not all companies have fast Internet speeds but as longs time ago there were no computers around we had…

Pros
  • Easy way for me log in &out
  • Alert emails sent immediately.
  • Can turn off notifications from other apps that want notification permission, such facebook messenger app
Cons
  • Nothing

Revainrating 5 out of 5

Excellent customer service provided for our Security Software Company

The best part about techLAB is its support staff which are always ready to assist their customers with any technical problem they might have or just give out some tips as well when necessary! I can say this because we've been working together since more than 5 years now & i must confess it's one of my favorite clients along with many others whom we're currently providing services too like other security software companies. If you need reliable assistance regarding your online protection then…

Pros
  • Support team who really do care for customer satisfaction
  • Best quality service ever received from such an awesome provider.
  • Reliable products, easy installation procedure etc
  • Excellent response in case something goes wrong while making use our product/service via email communication channel.etc
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great customer Support, great product

The support is excellent! I had an issue with my laptop which was not covered by warranty but they were able to help me out immediately without hassle or fuss - simply because it's their business model. They are also very quick at responding when you contact them via phone/email as well so there isn't much room for complaint here. It could be quicker to resolve some issues than others (e.g., password reset). For example if your computer gets locked up due to power outage this can take quite…

Pros
  • Great customer care
  • Very reliable, always available staff
  • Highly recommended.
  • Lots more options beyond basic mailbox / website building capabilities in addition
Cons
  • Some cons