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TotalQueue Review

3

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Office, Queue Management

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Description of TotalQueue

TotalQueue offers complete customer queue management software solution.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Not as good and more expensive product alternatives

I love that you can manage multiple queues in one place, it's easy to use (and customize) for different types of businesses needs! It is not intuitive at all - so many features are buried under menus/drop down options instead of being easily accessible from top level navigation or even having clear icons like other popular products out there have made them seemlessly integrated into their platforms. Also when managing my own user accounts with our system we were able run reports by Queue rather

Revainrating 5 out of 5

Excellent Product For Sales Tracking

I like that you can customize your own layout, it has been a great help for our company. I also like all the features that you can use. I do not have any dislikes. I wish that they would make more features available. I have used Total Queue for about 3 years now. I have been very happy with the features that it provides. I am able to use it for my customers and employees. The best thing about this product is that it can be used in multiple locations/companies, therefore no need to install one…

Pros
  • You get an idea from various companies how much money was spent per year or monthly through transactional management tools only.like total queue does! Which will allow me determine whether we are profitable enough OR if there's something wrong somewhere during processing..this tool makes sure everything runs smoothly when managing large numbers as well!!It tracks every single sale made by employee & customer (all types) at point of sale systems too ! Great
Cons
  • Minor Issues

Revainrating 5 out of 5

Great software if your looking into using something different than most others

I like that they have an easy to use interface for both the employees and customers. It's very intuitive, and helps us keep track of the current wait times for our customers as well as allowing us to set up future appointments. We haven't found anything we dislike about this product at all. The main thing is that it can be confusing to figure out how to do certain things. Make sure you have someone who is knowledgeable with the program to help you navigate through it. Also, there are some…

Pros
  • Easy To Use
  • Customizable options/colors; many different templates from simple bar graph displays,
  • Flexible design allows users without experience using computer graphics software (this was particularly helpful when working within Microsoft Excel )
  • Free trial period offers ample timeframe before making decision.
  • Allows integration into multiple CRM platforms(Salesforce) via OTA process or manual download link