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Usersnap Review

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Description of Usersnap

Usersnap provides a feedback platform that helps software companies (SaaS) build better products and services by collecting actionable user feedback and sharing it with your stakeholders. Whether working in a software (SaaS) company, a software development/agency, or in an e-commerce company, the Usersnap feedback platform provides the right feedback collectors for: ❇️ Customer feedback ❇️ Quality assurance/testing with visual feedback (screen recordings and screenshots) ❇️ Processing User Acceptance Testing or Beta testing ❇️ Gathering feature requests ❇️ Channeling user requests for your customer success team. Thousands of customers like Microsoft, Airbus, Canva, Hawaiian Airlines, and Instacart are using Usersnap to make feedback matter. Essential features and benefits: ✅ Versatile feedback use cases are provided on one platform ✅ Screen recordings: resolve tricky issues even faster ✅ In-browser screenshots: you’ll get a screenshot of what your users see ✅ Visual bug tracking: tracking bugs and website errors gets super easy & fast ✅ Additional extensions for Chrome & Firefox ✅ JavaScript error recording: Track and log client-side JavaScript errors and XHR logs ✅ Collaborate & communicate: invite your team and discuss user feedback together. ✅ Share with your stakeholders: Integrate with 2,000 solutions (Jira, Asana, Azure DevOps, ..) ✅ Closing the loop: Reply your customers on each feedback request Try Usersnap for free. First 15 days on us.

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