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VT Labs Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Professional Services, Shopify Consulting Partners

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Description of VT Labs

We help businesses find perfect technology solutions for their needs. Our core specialization is e-commerce web development. As a Shopify Partner, we provide individual solutions to Shopify and are always up to date regarding software and technology.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Customer Service, Knowledgeable and Experienced

The customer service provided by VTLabs was outstanding! They were very helpful in providing me with answers I needed quickly when it came time for my site launch day!! There wasn't much that could be said about this amazing team of people. Their knowledge base has been extremely beneficial as well. This website allows you to build your own theme from scratch or use one they have built specifically just for you (or even better than what's out there). My biggest issue at first glance would…

Pros
  • Easy, straight forward process
  • Customer Service is great; prompt replies.
  • Knowledge Base
  • Support forum access available without having an account created beforehand
Cons
  • Nothing

Revainrating 5 out of 5

Solid Customizable HTML & CSS / Marketing Services

I like that they're very flexible with customization as well as pricing plans. They've made it easy to understand what features you need vs not so much by showing examples of other companies using those products/services in your industry (eCommerce). It's nice if there was more support after hours but nothing too major about this service. If looking at an agency or partner services - keep checking back because prices can change quickly! The benefits from working through them have been great…

Pros
  • We had multiple options for filtering, searching & sorting which allowed us full control over how we wanted things displayed without having someone come up wth ideas themselves instead
Cons
  • Not the best

Revainrating 4 out of 5

Great support for Shopify Plus Store

I like that they have been very responsive in responding my questions as well has being available through chat or phone calls if needed! They do not seem too expensive unless you need more customization than what's provided with your package (which can be costly). Sometimes it takes some time before someone responds back but overall this team works hard at making sure everything goes smoothly!! It was difficult trying out different themes/plugins when first starting an online store because…

Pros
  • That they've been very responsive whenever i need help
Cons
  • That sometimes it takes a little bit of time to get a response back, but it's a good thing because it's like they really care about their clients and their business