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Wangsu Security Emergency Response Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security and Privacy Services, Incident Response

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Description of Wangsu Security Emergency Response

The network security emergency response service is to discover and confirm network security events such as hacking, denial of service attacks, unauthorized network communication, system operation, website page tampering, abnormal traffic attacks, network worm propagation, etc. Respond to disposal to reduce possible risks and losses. The service provides customers with professional technical guidance and resources to improve security, resist attacks and perform security repairs.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Product, Very Good Support: Wangsu Security Emergency Response

I like that they have a very good customer support team. They are always available for their clients when needed. Sometimes it's difficult if you need assistance outside business hours because they don't offer this option. It would be nice if they did so. We use them for our firewall devices. At first we had some issues but since then everything has been working great. I like that we have access to several different tools for each issue. It can be overwhelming at times but it's very easy to…

Pros
  • Great technical knowledge base all questions answered well before escalated as far up through management chain
Cons
  • Nothing

Revainrating 5 out of 5

This is an incredible tool to keep up with cybersecurity

I like that it helps me in my job by providing us information about any potential threats we might have had against our networks so quickly! It's easy enough for anyone who knows computers can use this software which makes everything much easier than if you were trying do all tasks yourself (which most people don't know how). There isn’t anything really bad at least not yet. As long as your computer has internet access then they are able provide help immediately after being notified there may…

Pros
  • Great communication
  • Highly knowledgeable personnel.
  • Timely issue notifications, updates & follow ups from staff members to resolve concerns promptly
  • No problems getting set up with user account/logins etc
Cons
  • Some cons

Revainrating 5 out of 5

Excellent tool - especially useful during office hours

I like how fast they respond. They're good at what they do! Nothing in particular that i dislike since their product does its job well. If you need help fixing something or if your computer/network gets hacked then this can definitely be helpful!! It's very easy for me because my IT department uses them all over campus so it makes life easier when needing tech support quickly. I like that it can be customized for each user. It's easy to use and allows me to monitor my computer 24/7. Sometimes I

Pros
  • Easy To Use
  • Great Customer Service
  • The customer service rep was friendly,
  • Ease Of Installation (if needed)Cons : Somewhat complicated interface; hard t ouse
Cons
  • Some little things