Review on Moen Small Chrome Yorkshire Bathroom Hand Towel Ring 5386CH by Brittany Harris
Missing parts were not answered by the manufacturer
I ordered a towel hook and it was pretty easy to install but once assembled it looked really nice on the wall. I ordered a second one but it didn't have the small screw needed to hold the ring in place. I contacted the manufacturer about the missing part and was told I would get a response within 48 hours. It's been a long time and I still haven't received an answer. I'm torn between taking everything off the wall and returning it just because a small screw is missing, or continuing to contact the manufacturer.
- Fits me great
- When in doubt
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