Review on 16-Channel Wireless Microphone Karaoke Mixer System with Optical (Toslink), AUX and 2 Handheld Microphones - Supports Smart TV, Home Theater, Sound Bar | Sound Town SWM16-PRO by Ruth Garcia

I bought this mic set last year, had initial problems setting it up, I emailed customer service and got an email reply within hours with a different configuration and it worked , it was within days of purchase. A few months later I had to set up the system again in a new location and encountered some problems again. I sent an email to the same person who helped me previously but got a reply email saying the email address was not found. I then received an additional email from Jenny and she explained that the person who was helping doesn't work there anymore and she also gave me directions to help resolve the issues and they worked! Customer/product support is excellent. The sound quality is good, the volume control is excellent after the recommended settings.