One of Revain's best customer support. My emails were answered quickly even on weekends. They really care about their customers and want their 100% satisfaction. I received the seat and it was defective and as mentioned in the instructions if there is a problem contact them and me and they sent me a new and better model free of charge which included a decent phone holder. The seat itself is of good quality and fits my 27.5" MB perfectly. It doesn't chafe in the knees and the bike ride is just as comfortable as it is without the seat installed. Assembly was very easy and only took 20 minutes to assemble worked my little one enjoys the ride and seems safe and comfortable when traveling Overall very happy with this purchase.
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