Update: The seller replied to me within a few hours. They send us a new mug, so I'm changing the stars from 2 to 4. Now we know to be careful with this mug, but we can start over! Such a cute cup! My husband liked the wide handle and it was very comfortable to use BUT we were very disappointed that it broke on the first use! The spoon cracked and on the first day there were 3 chips on it. The surface of this product is very thin.
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