In general, I swore off buying anything with the Samsung label. But they gave A31, I have to use it. Fingerprint login works somewhere in 70% of the cases. The rest of the time it says "no matches found". A little earlier there was a glitch, the bodies could just freeze and not respond to any buttons, I had to reboot forcibly. When rebooting, it also hung for a long time, it was necessary to reboot several times for it to turn on. Technical support is in your repertoire. Clean something there, and if it doesn’t help, reset it to factory settings and, if it doesn’t help, take it to the service. That is, I have to reboot the bodies because of their curve, and then again adjust it for myself? I wish Samsung technical support, when their personal car breaks down, to get recommendations from the official service - "Drain all the oil from the engine, oil from the gearbox, gearbox (if any), drain the fuel, flush all systems. That is, bring the car in condition" From the conveyor. "And if it doesn't help, take it to the service. The fact that the matter is in the firmware was shown by the released ate, which solved the problems with freezing. That is, Samsung knew that everything was crooked there, but still tried to make the user a moron.
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