Ever since we bought this phone system, we've had nothing but problems with this phone system. Some calls he didn't get, but others (mostly calls from robots) did. I contacted the factory and all they could offer was to do a factory reset. I then contacted Revain and they weren't very helpful either. They said to replace the batteries. The batteries are rechargeable nickel-metal hydride batteries that remain fully charged in the charging station. I did a factory reset, now everyone who calls gets a FAX signal and the fax doesn't even connect. I advise against buying this product.
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