Most importantly, the online documentation says not to connect hard drives until the card's BIOS is set, otherwise THE HARD DRIVE CAN BE REMOVED! This is NOT stated in the documents that came with the card. (2) The attached documents state that the BIOS utility is accessed by pressing CTRL-M during POST. THAT DOES NOT WORK! (3) The card does not recognize discs. A card from another manufacturer works fine in the same slot, so the problem is not with the computer. (4) Technical support is only available via email. I've walked this path too many times. This leads to days or weeks of dialogue with Level 1 engineers who typically know nothing about their products. That's not acceptable to me. Going forward, I will try to contact the company's tech support BEFORE purchasing their product and will no longer purchase from a company that does not provide live tech support. It's an old product by computer standards, as the documentation doesn't even mention Windows 10 compatibility, even though Revain's listing says it's compatible.
๐ Power Up Your Gaming Rig with AMD Ryzen 5 2600 Processor with Wraith Stealth Cooler - YD2600BBAFBOX
116 Review
AMD Phenom II X4 940 ๐ป Black Edition 3.0GHz AM2+ Processor - Retail
96 Review
Seagate Barracuda 1TB HDD ST1000DM003
93 Review
Unleash High-Performance with AMD Ryzen 5 3600XT Processor & Wraith Spire Cooler
223 Review
๐ง Premium Repair Replacement Screws & Tools for MacBook Pro Retina 15"/13" - Complete Bottom Case Set
10 Review
uxcell 3.5" HDD Screw Black 200pcs for Computer PC Case - Flat Phillips Head - 6#-32 - Hard Drive Fasteners
10 Review
๐ฅ๏ธ Helifouner 450-Piece Computer Standoffs Spacer Screws Kit: Ideal for Hard Drive, Motherboard, Fan, Power Graphics & Computer Cases
10 Review
Comprehensive 500pcs Laptop Screw Kit Set for ๐ฉ IBM HP Dell Lenovo Samsung Sony Toshiba Gateway Acer
12 Review