I bought this memory to upgrade my HP laptop from 2GB to 4GB about 2 months ago. After 2 months the RAM failed so the computer could not boot. I kept the old RAM so I reinstalled it and the computer came back to life and worked great. I then called Komputerbay, they emailed me return instructions and a prepaid label for postage within 5 minutes. I returned their sheep and they sent me new replacements within 3-4 days. I installed their new RAM and everything is working great now. What great CUSTOMER SERVICE, they really stood their ground with their lifetime warranty. Nothing in this world is perfect and anything can happen, but it's nice to work with a company that stands up and fixes problems as they arise.
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