Review on Macnaught K32 Pistol Grip Grease Gun - 10 Year Performance Warranty, NPT Whip included by Tom Herman

The product looks high quality, but not well thought out. They might think this is something they could do right. The first directions need terms and a list of details. Second, the instructions are confusing and not detailed enough. I had to figure out how to even insert the hose into the pusher, which is essentially a hose holder. "Follower" what kind of term is that. Either way, it's an industry issue. Had to watch the video and this company doesn't have the instructional video they need. Once the nipple gripper, also known as the clutch, is attached to the nipple to suck up fat, it won't let go. They put a note at the end of the direction that says they tilt, wiggle, and rotate, and it doesn't come off no matter how you drag and rotate. Used a slanted screwdriver, pliers and twisted and twisted and pulled a lot and it wouldn't come loose. Broke a tire and had to retire. Outside the return window so very disappointed with this product. Maybe he even damaged my bike. Find a grease gun with a suitable pull latch and retainer on the nipple sleeve. I believe that's what it's called. And add a list of terms, for God's sake stop thinking people know how a grease gun works. This block should be intuitive, but it's not at all. Even a friend who is a lube expert called FaceTime and couldn't believe he wasn't coming out of a pacifier. He's locked in and has no way out. This seems like the most important part, but they don't think that you should end up removing it after adding the lube. Then you twist and pull and the lube comes out and I ended up having to remove my inner nipple to take it off. Now I have a nipple stuck in the radiator and I can't even pull it out with a vise. It's completely ridiculous to sell something that's so hard to get off the pacifier. Find a clue. This is 2021. What better way to quickly remove it from the stock nipple?