I've been using Ecover for years and I love it. My complaint relates to shipping/packaging. The lids were not taped shut and the bottles were not lined. There was a loose roll of paper in the box and oddly enough it was double boxed. Not sure if that's how it started out or if some good soul put it in a double box during shipping. The outer packaging was intact and dry. I think you can imagine what will happen next. The inner box was soaked in soap. I could try to write some sort of dryly humorous story about how many times I've washed the bottles, how an extra puddle of soap on my counter led to my finally finding a torn seam on a bottle, and how I'm looking for extra glasses had to and cups to keep the soap out of this bottle. Unfortunately, the creative impulse evaporated while I lovingly mopped the floor. I would advise against buying until they figure out how to ship these things. I find it too cumbersome to call Revain for a partial refund and I certainly don't give my postmen the satisfaction of returning a mess. I've saved up enough soap not to feel short but I'm NOT surprised.
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