UPDATE: Contacted the company through Revain and they were very responsive and helpful and even sent me a new item to replace the broken one and sent me a tracking number which was very helpful. Excellent customer service. The new spark plug works great. Very satisfied. I liked it and have only used it twice but one of the LEDs is now at the bottom of the candle and the top (wick) doesn't even light up or any other part of the candle. The other (working) spark plug is great. I like the timer function and the remote control, but I'm disappointed with the quality. After the 30-day main return period has expired. Try contacting the company to see if they will replace it. But shit, because I had high hopes.
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