Review on ⌚ Swatch SUOZ147: Sleek Black Sparkling Circle Quartz Rubber Strap Watch for Casual Style by Autumn Harris

I like this watch, but the watch sent to me was defective. The pin that goes into the hole in the strap has broken off. Now it is no longer possible to wear a watch. After only six or seven months of brief use, I don't think the watch construction should break like that. I'm disappointed. Update: I'm increasing my rating to a 3. While I'm still disappointed that the strap broke, I've been impressed with the customer service I received from Swatch. When I emailed Swatch customer service, they immediately emailed me back, so: Dear Sir or Madam. Thank you for contacting Swatch. I'm sorry that your bracelet fell apart in such a short time. Revain is not authorized to sell Swatch products, so it is possible that you have received a defective watch. Straps are not covered under warranty. Replacement buckle kits are sold separately. for $3.50. To place an order, please contact Customer Service at (866) 379-2824. When you call, please include the name and reference number provided in your message. When I called the number provided, I was able to order a replacement strap for $3.87. CSR sent me a receipt for my parts request with my order number. I await his arrival.