It was a nice jar while it lasted 2 weeks. After daily use with minimal issues with the lid (a few days took a little longer to take off) it finally held on. Absolutely nothing can remove it and it seems to be a problem for many. Now it's completely unusable, which I'm very disappointed about. Customer service makes it 1 star vs 2. I emailed them explaining my problem and they said they can't help me as I ordered this from Revain even if it was THEIR product is out of service. Luckily it was within a month and I can return the mug to Revain but if it was a month + a day I would be SOL with a useless glass. For over $20 I certainly expect the product to last over a month let alone 2 WEEKS. The fact that they just put their hands up and said they couldn't help was very annoying. I will not order from this company. I recommend (and now buy) a jar of Contigo. I've used them before and after a year one of the lids broke so I asked for the lid to be replaced. Not only did they fix the issue quickly, they also sent a replacement for the entire toggle switch. I had to go with them this time, but it was (and still is) a very nice glass.
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