The product arrived and was not properly packaged, it was in a regular postal folder which was a Palager postal folder. The coasters came in a very light cardboard holder. When I open the packaging I hear the coasters rolling. Find them outside the box. Two coasters were torn and one of them had broken off on the side. The rest of the coasters were fine. My daughter really liked them and I didn't want to take them from her when she saw me opening the package. I installed 2 damaged ones. Others she uses on her desk and bedside table. These are beautiful coasters to compliment them when guests come to see us. I just want the packaging to be properly made and packaged so that it arrives in good condition with no cracks or chips. So my daughter could fully enjoy them all. I don't want her to hurt herself or her by using it and it will break completely. So these are the reasons for my 3 stars. It's disappointing and I wanted to return it but the look on my daughter's face. I couldn't take them back after she saw them. So I did what I thought was right and gave her the ones that weren't damaged. I wish it was different.
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