I had problems both with the quality and with the delivery of this product. I ordered two - the first was perfect! A wonderful piece. However, the tail was broken because the item was sent so poorly. The inner box was destroyed but the outer box was fine. I read the bad reviews and decided to give it another try as it is such a cute dolphin and my daughter really wanted a glass figurine. The second arrived - again terribly sent. It wasn't broken this time. However, it didn't look half as pretty as the first one. He was short and stocky, didn't have the pretty layers in the picture, with wavy, deformed fins and even a burn mark on his nose. I was so disappointed with the lack of quality control. I will be returning both and if the process goes smoothly I will try again as the first one was so lovely and I can't find one I like better. But if you have other sources of beautiful glass, look elsewhere! Update: I ordered and received the third one. This dolphin doesn't have the flaws I see, but it's a very different dolphin! Not the same as in the photo. He's pretty, but not as pretty as the first one, and he's taller. We went ahead and saved it. Overall disappointing experience.
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