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Bahrain
1 Level
672 Review
24 Karma

Review on Lightahead Volcano Lamp Erupting Water by Joseph Ramos

Revainrating 1 out of 5

Disappointed with their customer service! Malfunction!

Got this for my girls for Christmas. It worked perfectly for a week, then the pressure in the fountain part dropped and the balls stopped circulating. A few weeks later the engine died. So technically it's just a red night light. As this was outside of Revain's returns window, I contacted Revain. After being told a few times (within 10 days) that they could not reach the seller, they finally gave me an email to contact the seller directly. Wrote to them and got the answer that they cannot replace or return it. It sucks when you have to pay for something that didn't work fully to begin with (I think it's my fault for not realizing beforehand that it might just be a defective part).

Pros
  • Absolute legend
Cons
  • So so