Shipping rather than product issue. Not to say you shouldn't buy this as it's probably a good product if you buy it it ain't broke. But my other two cents are below. It was an envelope, in an envelope. The inside cover looks like it's 10 years old. Basically it's probably a stack of these somewhere, every time someone orders one they just put it in a bigger envelope and ship it. They don't actually test the product. Of course, that's just a theory. The product itself may work great, but it was so badly damaged I couldn't even try it. I personally don't think they checked it. Judging by the look of the envelope that was inside. At least they should box it up! You're probably spending more on return shipping and credit than it would cost to even put it in the box in the first place. Rearranged, let's see what happens this time.
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