This air conditioner generally works well but is a bit confusing. It seems like it works a little differently every day. But first, when we took the air conditioner out of the box, the bottom drain plug had broken off and was lying on the bottom of the box. So we will have to deal with this problem with them. I also purchased additional coverage and have not received any information on this or the Rosewill warranty. However, the air conditioning keeps our living/dining room nice and cool. On the third day the air conditioning started cycling off and on again I think as they needed to bring our room up to the set temperature. This was the first time I've done this, but I set the temp lower. I tried the sleep mode and it's definitely not quieter. Only when the compressor was on was it very loud. However, the only thing I noticed today was that it is actually very quiet and the compressor is on. We bought 12000 btu. And it saves about 400-450 square meters. ft. Nice and cool. Yes, I still recommend this product because the cooling is great, the size of the machine is great, and overall I'm satisfied.
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