Review on 🚗 Enhance Vehicle Performance with Monroe Gas-Magnum 34514 Shock Absorber by Brad Bryant

This is not a new edition or the only one of its kind. See the 3 star review titled 'careful quality control' from another buyer who doesn't have the same part had. I bought a pair of these shocks and paid $15.24 for 2 day shipping instead of waiting for free shipping to get them when needed. When they arrived, one of the gear pouches was missing a rubber grommet. There were no parts or contact lists on Monroe's consumer website. Their commercial website had contact information but no weekend support and no voicemail support due to staff shortages due to COVID-19. I had to leave a message on the website and an email, but I lost time installing it over the weekend. I paid extra shipping cost to get my hands on the items in time. Wouldn't it be nice if Monroe had effective quality control and just managed to have two bushings in each parts bag? (These are the large black details in the photo. They're hard to miss.) Hey Monroe, how about a refund for the expedited shipping I paid for because your faulty quality control was useless?