Review on Aquasana AQ-RO-3.62 Under Sink Water Filter System: Filtration for Fluoride and More - Kitchen Counter Faucet Filtration in Oil Rubbed Bronze by Amy Miller

Great customer service! Received the system quickly and well packaged with all the parts and instructions that are pretty easy to follow. Unfortunately the center filter (RO itself) was damaged on the drain connector which was leaking heavily. I called Aquasana customer service on the number provided by Revain, spoke to a real and extremely knowledgeable person in Texas, and they immediately shipped me a replacement filter and hose connection. Good company and apart from the broken part the system looks very well made. A word of caution about the defective part: In the middle (stage 2) filter housing there is a plug for the ventilation hose. The stopper itself is sturdy but has a red sleeve made of very thin red plastic that holds the hose barb in place. This collet is not rigid. If it survives shipping, handle it carefully during installation because looking at what's left of mine doesn't look like it's going to take many hits to break.