I had the same problem as many others who give this product one star - the rubber strips that are supposed to hold the laptop in place came loose after a short while. One day I came home to find my laptop had fallen off the stand onto the floor because the handles wouldn't stay in place. By the way, I live alone, I don't have a cat or dog, so it wasn't hit by another person or pet. Do not buy this product if you value your laptop!
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