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1 Level
1310 Review
45 Karma

Review on TZJS Hiking Boots Waterproof Outdoor by Nathan Jones

Revainrating 3 out of 5

Fell apart in 2 months!

The stitching along the sole is cosmetic, the shoes are glued to the sole. The forefoot separated from the rest of the shoe after only a few months. It also scratches very easily. See attached pictures. Note to Revain: Why was my previous review removed? Maybe because the seller misinformed you that my review was for an older order (like they did with me). No, that is not so. I had an older order dated June 22, 2020. However, my review, which you posted (and later deleted) on May 6, 2021, was for an order I placed on March 1, 2021. This time I posted pictures. Incidentally, the same thing happened to the shoes from my previous order after about 4 months of use, but didn't report it as my son has outgrown them anyway. In particular, please do not delete honest user reviews. because they share important information that will help other buyers not to waste their money. Upgraded from 1 to 3 stars for customer service: The seller contacted me again and refunded the purchase after I posted a photo review. It would be helpful if their contact information was easily accessible in case customers have these issues. I suggest you save their contact information after purchase. No matter what, at least they made sure the problem was fixed. While this lasted, the shoes were comfortable and my son liked the velcro straps. I would have been a customer for years when my child grew up if it hadn't broken down so quickly.

Pros
  • Elegant design
Cons
  • Long delivery time