Why is a new tool rusty and parts are missing? Either they sent me a used one or they don't have qc at this company. The back of both pullers was worse than in the picture. Based on other reviews here I was afraid to use it. I tried anyway, and I couldn't fit a bearing without destroying it. I was hoping to pull them out and reuse them as storage, but that's not possible with this terrible tool. But the tool is better and more expensive, but 1000 times better than this crap. Trust other reviews, unlike me. The quality of this "new" product is not acceptable.
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