I ordered a size 8 which I wear in all volumes. They are usually snug when I first get them and they stretch perfectly to fit my foot perfectly. These shoes were loose. More right than left. He even slipped off his feet while walking. There is no bow support at all. Usually shoes have at least a little arch. Otherwise they look well made. There was nothing in the box but shoes. There is usually at least one Toms sticker. I sent them back for a refund.