I received some parts that were clearly used. One part had a pin broken off in the hole. Other parts were clearly screwed and unscrewed. The instructions for the first step of the drawer slide are misprinted on page 9. The drill holes do not match the screw holes. Luckily at that point I called the company. So it's not surprising why so many panels were returned. If you use the crate on page 17, the entire block must be disassembled to repair it. I ended up having to buy new cam bolts, cam locks, and replacement parts for the base. Where the screws have been removed and there are no more mounting grooves. After 2 trips to Home Depot and $20 for parts I was finally able to assemble. so rushed that so many additional holes were drilled. Then re-taped areas and clearly cut and scratched areas that were simply smeared with brown that didn't even remotely match. To say this company skimps on quality is an understatement.
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