We've had this vacuum for 4 months now and it's rubbish. Everything worked fine at first, but in the last two months I've changed the belt at least 5 times. Hair accumulates and gets stuck in the chamber where the belt is located, and then the belt burns out. Also, a few pieces of plastic broke off the block - and we didn't use it for anything else. We have had other Bissell units that have lasted over 5 years but this unit may not last another month. We use once a week. Maybe now it's better to go to another manufacturer.
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