Easy to set up for new users as well old ones! Very intuitive interface which makes my life easier when I'm at work (no more looking through manuals).
The customer service has been great also - they have gone above & beyond what you would expect from any business these days by sending out extra sets/replacements free because something was lost during shipping etc.. Their website could do better though if there were some additional features like being able search their inventory database directly online without having an app installed first but this isn't too much trouble once setup correctly- best dry cleaner software ever used!!