Review on 5-Inch Hook & Loop Backing Pad: Perfect for Orbital Sander, Polisher, and Sanding - Includes M14 Drill Adapter (2-Pack) by Fred Meeks
Terrible customer service from Hifrom
item was rated at 12,000rpm; While operating at 460rpm on my lathe part of the hook on the shaft burned off, Hifrom went around apologizing for this but was willing to finally send in a replacement but after a week or so it never did. On the other hand, Revain took care of the exchange within two days, although it was Hifrom's problem. These sellers need to learn some customer support tips from Revain; this is one of the reasons many people buy Revain!
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