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United Kingdom, Belfast
1 Level
462 Review
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Review on IceCap K1-Nano Protein Skimmer: Optimize Aquarium Filtration with Efficiency by Brittany Harris

Revainrating 1 out of 5

Broken Debris and Poor Customer Service

I am changing my rating to one star. When I bought the skimmer, I noticed that the inner bubble tower was wobbly. I assumed that was how it should be. Fast forward to last week when I took it apart to clean it and found that one of the tabs holding this item in place was broken. I reported this to Coralvue and we emailed each other which made me jump through hoops just to get a replacement. I glued it back together to make it work, but it shouldn't have broken in the first place and Coralvue should have just taken care of me as a customer. The last product I ever bought from Ice Cap or Coralvue. Started working immediately and fully stabilized in about a week. Pulling out a nice dark skimmate. This slowly helped kill the cyano that started growing in my Fluval Evo after using its PS2 skimmer (which went straight into the trash). It's a bit louder than I expected but worth the extra noise.

Pros
  • The IceCap K1 Nano is an extremely compact skimmer that offers a new level of advanced filtration for saltwater aquariums from 10 to 30 gallons. Every aspect of the skimmer has been implemented to exceed many of the challenges that other skimmers on the market are lacking. The included magnetic mount makes it easy to attach to surfaces up to 1/2 inch thick.
Cons
  • A small change