Review on NIUBEE 8.5x11 8x10 Acrylic Picture Frame for Wall Hanging - Clear Plexiglass Frame Hanger for Photo, Poster, Certificate, Sign, Artwork and Art Print - A4 Letter Size by April Russell

Below is my original review. The seller contacted me and was amazing asking what the problem was and explaining a few things but also pointing out that they would be changing their installation instructions for 3.5x5 (no cord). I was very impressed with their communication and am planning to order a larger size for another photogram. Well done Niubi! I had to send the first one back as one part was badly scratched. Received a replacement within a day (thanks Revane) and I checked every detail before including my photo and they were fine. BUT it's good that I'm putting it on the shelf as it didn't have the other two short pieces you need if you're going to hang it. And one reviewer is right (maybe more), the build picture clearly shows the hardware and wire to hang it on the wall, but it's not there. And the description says "beveled" but it isn't. It's okay, but I think accuracy is important. Next time I would buy another acrylic frame and throw that one away - two of the two are broken or missing parts.