Review on Matthews IR3HLK BN WA 42 Outdoor Ceiling Fan by Jessica Lopez

Update 7/3/18: I left a message and the company called me back immediately the next day. Diagnosing a faulty remote control requires removing all accessories, which requires the assistance of an electrician. I shared my concern of having to pay an electrician three times (initial install, diagnostics, replacement install) and just send me a replacement so that an electrician's diagnostic visit isn't wasted. The tech told me he would email me with the next steps for the exchange, but he never did. I am returning the fan via Revain. It was a beauty when yours works! Original rating 03/04/18: The fan is great! However, as a question/answer noted, the remote works sporadically and the included wall switch only provides power (but the fan/light control doesn't work at all). I left a message with customer service. Will update this review based on their response time. I would have expected more from a fan in this price range.