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Latvia, Riga
1 Level
729 Review
25 Karma

Review on Tool Offroad Wireless Electric 12000Lb Load Exterior Accessories by Shawn Lamp

Revainrating 2 out of 5

Great winch, terrible customer service

Winch works great for the price. However, when we opened the box, the control box cover was torn, we had no hook and the rope was worn like it had been used. I considered returning it but it took quite a long time to receive it. It's heavy and weighs almost as much as I do. I contacted the company via Amazon email to see if they could send me a new case or cable. Barbecue, and it's been a few weeks. My advice, choose another winch, this company is not responsible and does not endorse their product.

Pros
  • Heavy duty motor, power is strong and stable
Cons
  • Not automatic