My Hoover steam cleaner arrived with a broken belt. Instead of returning the whole car, I contacted Hoover and asked for a new belt. They didn't help at all. They just told me the warranty was expired so I contacted Revain. There was an option to return it or get a partial refund for the belt. I chose the latter and ordered this belt despite the previous review. Fits but very difficult to assemble. Although I will be 72 next birthday and have arthritis in my hands, I was able to fix it though. Perhaps the wrong belt was sent to the previous reviewer.
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