Either defective or I just didn't understand how to use it. I watched the video, followed the instructions and pictures but couldn't get it to snap. I'm no rocket scientist, but I like to think I'm smart enough to figure out Baby Gates. When I finally figured out how to get this thing to unlock, I placed it in the cutout it needed to be in so it fit right in between the space I needed to latch. The small locking mechanism wouldn't stay in that notch when I tried to lock it. It will be returned TODAY. DO NOT BUY THIS! You get what you pay for so it's cheap and doesn't work. Note. I bought a dark wood color and the latch is different than the one shown in the video and seems different from the other colors.
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