I was an ASUS user for a long time until today's dead graphics card rubbish support. I just need to do a simple RMA, but that's not possible with these people. After telling myself I clicked the wrong option, I received a link that went ANYWHERE. So back to the chat queue. Later someone finally showed up and then disconnected. So I said ok I'll try to do an RMA online and turn off the junk support. According to the RMA form, my serial number has already been used. GREAT! So I try AMAZING GARBAGE CHAT SUPPORT a third time. DIALOG BELOW: Hello! Please give me a moment while I review your request. Hi Brandon, Thanks for contacting Asus, my name is Shevon B. I'll be happy to assist you today. Thank you :) This is the third attempt in the last 20 minutes. Is your graphics card not working? Yes it crashed randomly but today half of my screen is not showing. I took it out and plugged in my old card and everything shows up. Thank you for the confirmation. I'm very sorry to hear about the issue and I'm happy to help. That's why I love ASUS :) So you want an RMA for a graphics card? yes it is clear Then I would suggest chatting again and picking a graphics card as a Libne item. So do I have to try this for the fourth time? Right. Have you decided on a graphics card? If yes, please let me know. Yes. It's clear. I apologize for that. I'm not sure why you don't get a graphics card. I even tried to fill out the online form but it says my serial number has already been used for a return. I was then told to just call 1-800. ALL BECAUSE THEY ARE GARBAGE. I NEED an RMA ONLY FOR THE WARRANTY LABOR CARD. I WILL NEVER BUY AN ASUS PRODUCT AGAIN!
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