Coineal cryptocurrency exchange is registered in the Seychelles, is not regulated and serves primarily residents of China. For Russian-speaking and English-speaking users Coineal exchange may be of interest for its high liquidity and availability of API-interface. The owners of the crypto-exchange and even the location of its main office are unknown. as administrators say, the exchange has a system of automatic recognition of suspicious behavior of users. In case the user demonstrates "unusual" trading activity, the system can preemptively freeze his account for up to one month. In the telegram-group Coineal you can see the complaints of users whose accounts have been blocked by This system. Consider this system a plus or a minus of the exchange — depends on the correctness of its work.
With regard to the reliability of the crypto currency exchange Coineal in terms of user support should be aware of several negative factors:
the interface of the site Coineal is not arranged in the best way and does not work flawlessly
not all information on the exchange website is available in English
no round-the-clock user support
the work of the Coineal exchange and its support service is focused primarily on users who know the Chinese language. English is not a priority here.