I like that they are dedicated to making sure you get exactly what your looking for during creative process of ad creation. They're very good at listening so if it's not working out or just doesnt fit in there way they will tell them right away. It took forever for me make any changes when doing my account with this Company. Make sure its best interest is aligned with their interests because no one cares more about success then client. The cost was too high as well sometimes getting quotes from multiple agencies we would end up paying double for services already included by other companies within same industry.